Services for Individuals
Here you will find resources you may need as a personal insurance customer. Not finding what you’re looking for? Contact your broker. Brokers work for you to provide expertise and guidance.
Explore our services
Flexible payment options
Travelers Canada gives you choice. You can pay in one lump sum payment, three instalments or 12 monthly payments.
Code of consumer rights and responsibility
Travelers Canada is committed to safeguarding your rights when you shop for insurance and when you submit a claim following a loss. Your rights include the right to be informed fully, to be treated fairly, to receive timely complaint resolution, and to have privacy.
Complaint resolution process
If you are a consumer who has requested or received a product or service from Travelers Canada and you are not satisfied with the service you receive, we want to hear from you.
Why credit history matters
Many insurance companies use credit-based scores to assess, manage and underwrite risk, to determine the premium on your insurance policy.
Find a broker
Get the personal service and attention a broker provides. To learn more about insurance options in your area, find a Travelers Canada broker near you.